Self-exclusion

BetStop: the National Self-Exclusion Register

BetStop is operated under Part 7B of the Interactive Gambling Act 2001 (Cth), together with the Interactive Gambling (National Self-Exclusion Register) Register Rules 2022. Register at betstop.gov.au. Registration applies across every Australian-licensed online and phone wagering operator.

Operator-level self-exclusion

Operator-level self-exclusion is activated from inside the account, under "Account features". Choose a self-exclusion period from 3 days, 7 days, 1 month, 3 months, 6 months, 1 year or 5 years. Self-exclusion takes effect immediately upon confirmation.

Operational detail

• Minimum period 7 days; maximum period 5 years.
• Self-exclusion takes effect immediately upon confirmation.
• A 24-hour cooling-off period applies to any revocation request.
• Any account balance is returned to source following identity and payment checks.
• Pending bets are settled if the relevant event has occurred; otherwise they are voided and stakes returned.
• Marketing is stopped automatically for the duration of the exclusion.
• Reactivation requires active opt-in and identity re-verification; it does not happen automatically at the end of the period.

Legal references

Part 7B of the Interactive Gambling Act 2001 (Cth); Interactive Gambling (National Self-Exclusion Register) Register Rules 2022; National Self-Exclusion Register (Cost Recovery Levy) Act 2019; NTRC directions; National Consumer Protection Framework measure 10 (BetStop).

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Version 1.0. Effective 5 August 2026.